Shipping policy

Private & Discreet, Always

Privacy is very important to us. Packages are shipped in plain standard mailers or USPS Priority mailers with KLBrands as the return/from address. Nothing will say "Katie & Laura's Panty Shop" on your bills or on packages being delivered, unless you specifically chose that package option when available. Billing statements will show us as KLBrands on your bank or credit card accounts.

Katie & Laura handling time 1-2 days (excluding holidays)

USA Shipping, see Checkout for live prices
USA free shipping (email subscribers only):
• New first-time customers who subscribe: 30 days free standard USPS 1st Class with no minimum; afterward, the subscriber $125 path applies while you stay subscribed.
• Existing email subscribers: free standard USPS 1st Class on USA orders of $125+.
• Not subscribed: standard US shipping rates apply (no free-shipping threshold).
USA only.

First Class USPS (est. 5-9 days, USA only)
USPS Priority Mail (est. 4-7 days, USA only)
GIFT Box and USPS Priority Mail (est. 4-7 days, USA only)

All USPS estimated shipping times are estimated!
The USPS WILL NOT guarantee any shipping times.

LOOK in your emails (Junk?) for your USPS shipping info. We DO NOT have any more info than you do.

For all shipping outside of the USA or Canada, please visit our eBay Store

Please note that rewards programs do not apply to any purchases on eBay. (eBay does not recognize these discounts.) High fees on the platform make prices higher than what we charge here and this is beyond our control.

As a small company, the Giant Shipping Companies (UPS, FedEx, DHL, USPS) do not give our overseas customers acceptable rates. So to avoid excessive expense to our customers, we recommend the eBay Global Shipping Program (integrated in our eBay store.)

Thanks Sweeties!!
:)
Katie & Laura